We offer a 30 day full money back guaranteed for most items but for orders that have custom sizing such as rings, bracelets and request for custom chain length for necklaces there are no returns because of the labor that is involved in sizing.
Return itemt be in new condition as it was received.
Tennis and cuban jewelry is considered custom orders but we offer returns with 10% restock fee because there is a lot of labor involved in making it. mus
If you want to exchange for a different size we can do that depending on the item there may be a small labor cost.